FAQ’s

What services do you provide?

We provide in home support that includes personal care, help around the house, mobility assistance, companionship, and emotional support. All services are designed to help people feel safe and comfortable at home.

Our caregivers are carefully chosen, experienced, and trained. Most importantly they care deeply about treating every client with respect and compassion.

You can call us, send an email, or fill out the online form. We will arrange a free consultation to talk about your needs and create a care plan that feels right for you.

Yes. We can provide hourly visits, overnight help, or live in care depending on what works best for you and your family.

How much does care cost?

Costs depend on the level of care and the number of hours needed. After the consultation we will give you a clear estimate so you know what to expect.

Yes. Care plans are flexible and can be updated anytime as needs change.

We are here to assist you in navigating insurance and payment options. Please contact us directly to confirm the specific coverage available under your plan.

High Roads Care is an approved provider and proudly partners with many leading long-term care insurance companies. Below is a partial list of carriers we work with:

  • Bankers
  • Cigna
  • CNA
  • Conseco
  • Genworth
  • Mass Mutual
  • MetLife
  • Monumental
  • Mutual of Omaha
  • TransAmerica
  • Travelers
  • Unum

HRCS is a trusted non-medical home care provider, preferred by many of the largest and most widely used insurance companies.

If your long-term care insurance carrier is not listed above, we encourage you to reach out. Insurance companies frequently merge or are acquired, and we will be happy to verify your coverage.

Understand confidentiality rules — download to review policies on restricting care note access.

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