FREQUENTLY ASKED QUESTIONS

High Roads Care Services makes it convenient for you to find the assistance you need to make your life at home happy and healthy.

Here are answers to some of the common questions and concerns you may have. We hope the following information is a good start.

If your questions aren’t completely answered or need additional information, please feel free to call us at (203) 663-6660.

We will be glad to speak with you about your specific family situation.

In Home Care in Norwalk, Stamford, Westport, CT and Lower Fairfield County

High Roads Care of Westport, CT offers a variety of customized in home care services to meet the unique needs of each senior.

Every client has unique care needs and situations, so our High Roads Care® office offers a full range of in home companionship and personal care services to provide seniors in Greenwich, Norwalk, Stamford, Westport, CT and Lower Fairfield County with the right amount of support for independent living at home.

Personal Care Services

Bathing, Grooming, and Hygiene

High Roads Care®can help seniors feel positive about their appearance through bathing, grooming, and hygiene assistance. Bathing not only cleanses the skin but goes deeper to refresh the spirit, provide relaxation, and stimulate circulation. Our High Roads Care’s Staff are trained to lessen any embarrassment or discomfort.

Mobility Assistance

Mobility assistance helps seniors maintain as active a lifestyle as possible when considering their ages, abilities, and overall health. There are many physical health benefits of keeping the senior mobile, including:

Lowering blood pressure

Improving digestion and sleep

Increasing energy and stamina

Strengthening the heart

High Roads Care can also accompany the client on a short walk, and provide encouragement and reminders to complete prescribed exercises.

Transferring and Positioning

High Roads Care in-home care providers are trained to move and place clients in correct posture positions to promote health and safety. Proper transferring and positioning from or into beds and chairs eliminates pressure areas on the skin, reduces weakening and stiffening of muscles, and encourages proper breathing, digestion, and elimination. 

Toileting and Incontinence Care

Our High Roads Care work to maintain the dignity and self-esteem of seniors and other adult clients as they assist with daily living activities. Through this caring approach, High Roads Care help lessen the embarrassment clients may feel associated with incontinence and need for toileting assistance.

Feeding and Special Diet

Some clients need help feeding themselves, and the loss of independent eating can be hard to accept. Our High Roads Care understands this and is particularly sensitive, making the extra effort that can turn mealtime into a more enjoyable social time. In addition, High Roads Care will help ensure that their clients stay on prescribed diets to prevent or control a wide variety of medical conditions such as heart disease, high blood pressure, or diabetes.

In-Home Companionship

Conversation and Companionship

Our High Roads Care provides clients companionship, for instance through conversation or when they sit down to share a meal. Social contact such as this is proven to enhance seniors’ health, happiness, and quality of life.

Meal Preparation

Many seniors do not have the ability to shop for groceries and fix a well-balanced meal. High Roads Care can prepare hot, delicious, nutritious meals based on their clients’ preferences to help them get the proper nutrition they need. Clients may help with meal preparation as their abilities permit.

Laundry

Our High Roads Care will tend to the laundry either at their clients’ homes or a laundry facility, and will wash, dry, fold, iron, and put clothing away. We work to ensure that each client’s laundry is done according to his or her preferences. 

Light Housekeeping

Our light housekeeping in-home care services cover most domestic tasks. Often seniors are able and want to join their caregivers in housework, which can help them feel useful and needed. These tasks include:

Vacuuming

Dusting

Sweeping and mopping floors

Cleaning bathrooms and kitchens

Please be advised that High Roads Care does not provide outdoor cleaning or maintenance services.

Grocery Shopping/Errands

High Roads Care will shop for groceries at the stores their clients prefer and run errands such as picking up prescriptions or going to the post office. Clients may choose to stay home or come along and help with shopping and errands as an excellent way to stay active and engaged.  High Roads Care will use any coupons provided.

Incidental Transportation

Our High Roads Care can provide incidental transportation for clients, allowing them the freedom to go shopping and attend other activities or get to medical appointments, the barbershop or beauty salon, and other places the senior chooses.  Getting a senior out and about is good for the senior’s mind, body, and spirit.

24-Hour InHomeCare

Depending on the client’s needs, High Roads Care can provide care for just a few hours a week or full-time, in home care.  Through our 24-hour senior care service, a team of High Roads Care coordinates caregiving responsibilities in shifts.  This offers clients and their families’ full-time peace of mind.